Facility Management: Shaping the Outlook of an Organization in Saudi Arabia

Facility Management

Have you ever been to corporate office space and witnessed exceptional service right from the moment you entered? It surely leaves an impression. But, who really does look after everything? Whether the space is a factory, an office, a healthcare building, an airport, a shopping mall, a stadium, or any other facility, someone truly ensures that the building & its operations function appropriately, without affecting the daily work.

This service is known as Facility Management, where a team of professionals looks after the different parameters of a building & ensures the built environment works together as it should. These management solutions or services can be the tools & services that support the overall safety, functionality, & sustainability of buildings & their infrastructure. These aspects include:

  • Capital planning & management
  • Energy management
  • Employee experience
  • Emergency management & business continuity
  • Lease management
  • Real estate management
  • Space & occupancy management

In a way ahead, facility management services are categorized into two types, called Hard Facilities Management (Hard FM) and Soft Facilities Management (Soft FM). Of the two, Hard FM is associated with the physical assets of a building, like plumbing, air conditioning, wiring, elevators, & heating, among others. On the other hand, Soft FM looks after the tasks performed by people like security, custodial services, catering, hospitality, lease accounting, and ground-keeping, among others.

With the swift expansion of the corporate & commercial sectors, the demand for facility management services is elevating rapidly across different countries, including Saudi Arabia, where the influx of migrants, pilgrims, & tourists is exponentially growing. Perhaps, it is one of the many reasons why a research report published by MarkNtel Advisors reveals that the Saudi Arabia Facility Management Market is set to register a CAGR of around 15% during 2022-27.

The Prominence of Facility Management in Saudi Arabia

Honestly speaking, tourism in Saudi Arabia is flattering, and why not? There is just so much to explore. And with such a massive influx of tourists, the management of facilities like airports, shopping complexes, hotels & resorts, among other facilities becomes crucial. Since Facility Management services look after the core needs of such facilities to ensure there is utmost safety and the visitors have a good time, the deployment of professional service providers is mounting throughout the country. For instance:

In March 2020, a 50 sq. km energy city megaproject, King Salman Energy Park (SPARK), is positioning a hub of global energy, industry, & technology between Dammam & Al-Ahsa in Saudi Arabia. Here, the market leader ENGIE Solutions would deliver world-class services using Computer-Aided Facilities Management (CAFM).

Likewise, on the corporate side of the country, the government is laying out favorable policies to attract foreign investments and establishment of various multinational companies, hotels, and brands, in the country. It, in turn, is generating substantial job opportunities, demonstrating massive migrant inflow, alongside an upscaling need to look after the best functioning of facilities to offer excellent services. Of course, the Saudi Vision 2030 is increasingly focusing on infrastructural developments with several construction projects in the country, thereby playing a crucial role in driving the demand for facility management solutions across the country.

It is not uncommon that the existence of every organization is based substantially upon its core function, from generating profits to serving consumer needs. It is also where Facility Management solutions become the spine of a successful organization and offer support in several ways, like:

  • Productivity

Facility management ensures that the entire staff, employees, and people present at the facility can fulfill their duties and that no obstruction associated with the building is affecting that. Besides, this aspect also ensures that people are aware that there is a robust safety & security mechanism at the facility, allowing them to focus only on their work and not fret about external factors. Nonetheless, a clean, organized, and ready-to-use space also motivate employees to increase their productivity and contribute to the industry’s growth.

  • Safety & Comfort

Safety & comfort are amongst the primary concerns of people when they are at a facility, and the managers actually know that. It allows them to ensure that the people at an organization are rested assured with comfort and offered utmost safety throughout the time they are at the facility. Safety is ensured through little things like making sure equipment is inspected to meet safety standards and minimize liability & risk. Therefore, several prominent companies are actively participating in the industry and expanding their scalability. For instance:

In September 2020, market leader Khidmah Training Centre coached more than 2,500 staff in the first year of operations, which took more than 15000 hours to develop multiple hard & soft facility management services.

Scope of Facility Management across Saudi Arabia in the Future

Saudi Arabia is emerging as a region with lucrative opportunities for those seeking job opportunities and has a continually expanding tourism sector, the influx of migrants, tourists, and pilgrims. Hence, the need for proper facility management services is set to promulgate & generate lucrative opportunities for prominent companies to widen their service offering and cater to the burgeoning demands while leading the overall industry toward substantial growth in the future.



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